Tasks assigned to Service Technician include, but are not limited to:
- Maintain all decals, safety warnings and company ID stickers.
- Inform supervisor of warranty situations before repair is begun.
- Inform supervisor of equipment failures. Report all safety violations.
- Inform supervisor of needed parts.
- Complete work orders for internal and external repairs.
- Analyze equipment malfunctions.
- Repair power and mechanical equipment.
- Maintain an organized shop by returning tools and unused parts to the appropriate storage area.
- Maintain a clean shop, especially personal working area, and keep floors swept and mopped. Assist in maintaining the company property.
- Implement preventative maintenance program.
- Maintain company vehicles.
- Assist customer with pick-up and return of equipment, tools, trailers and towable equipment. Demonstrate safe towing procedures. Ensure all equipment is secured to customer vehicle properly.
- Clean, inspect, service and test equipment prior to tagging it “Ready to Rent.”
- Assist mechanic with technical tasks and servicing of equipment
- Assist yard, warehouse and delivery personnel as necessary.
- Report safety violations to supervisor.
- Adhere to all company policies, procedures, rules and regulations in written or verbal form.
- Comply with government safety requirements and other regulations and security in store.
- Attend department, store and safety meetings.
- Perform other duties as requested.
- Work Environment
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting and maneuvering material or equipment, some of which may be heavy or awkward.
- Typically, in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes, which may cause noticeable discomfort.
- Education and Certification
- HS Diploma or GED strongly preferred.
- Preferred Qualifications
- Must possess knowledge in the mechanical and maintenance field. Prior experience is a plus.
- A high school diploma or equivalent GED is preferred but not required.
- Vocational education or certification in preferred.
- Must be able to lift approximately 70 lbs.
- Must maintain a professional personal appearance.
- Must speak English clearly and write legibly. Ability to speak another language is a plus.
- Must pass company drug screen.
- Must maintain an acceptable attendance record.
- Must have a full range of motion and dexterity.
- Must be able to apply principles of rational thinking to solve problems.
- Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form.
- Maintain a cooperative working relationship with co-workers.
- Must be able to maintain a high degree of patience.