**Responsibilities**
- Rents equipment and arranges for provisions of service for customers through person to person interaction and over the phone discussions, followed by inputting the information into the computer system.
- Prepares rental forms and contracts, obtains customer signatures and other information as required.
- Explains rental fees and provides information about rented items, such as operations and descriptions.
- Processing payments & deposits both in cash and credit cards as well as making change.
- Updates and calls overdue list daily and alerts supervisor of overdue contracts.
- Inventories retail sales merchandise and advises supervisor of low levels of merchandise.
- Assists in accounts payable duties to include PO’s, file organization, data entry, and other related tasks.
- Assists in accounts receivable duties to include sending out invoices, applying payments and filing.
- Assists customers with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment.
- Arranges showroom displays, keeps shelves organized, stocked and clean.
- Fills in for store manager if he/she is unavailable.
- Performs other duties as requested
- Prior experience in the Rental Equipment industry is highly preferred
- Knowledge of construction equipment is a plus
- Knowledge, skills and abilities typically acquired through a high school education with technical training.
- Selling experience.
- High school equivalency math skills required
- Mechanical troubleshooting experience is very helpful
- Familiarity with surrounding areas would be helpful as well as the ability to read and understand maps of the city and surrounding areas
- Excellent interpersonal and customer service skills
- Excellent communication skills, including verbal, written, non-verbal, listening and presentation skills
- Excellent analytical skills such as problem solving and the ability to interpret policies, procedures and guidelines
- A complete knowledge of the market and the product with the ability to discuss the technical aspects of machinery such as aerial lifts, loader, excavators, light towers and other heavy machinery
- Strong leadership skills such as creative thinking, decision making and goal setting
- Moderate computer skills, including experience using Microsoft Office software such as Word and Excel. Moderate experience using data base systems.
- Must be able to lift 50+ pounds on an as needed basis in order to assist customers with products
- Must be able to operate all equipment safely